Description

Mission driven, non-profit, professional social service agency is searching for an experienced and strategic Human Resources and Volunteer Services Director to lead our HR and Volunteer departments and play a key role in shaping our organizational culture and people strategy. 

This is an exciting opportunity for a dynamic leader who thrives in a collaborative environment and is passionate about aligning HR initiatives with business objectives. 

Your leadership and creativity will thrive at our energetic agency, driven to respond to our community’s changing needs.   

The ideal candidate will bring expertise in talent management, employee engagement, compliance, and organizational development, with a proven ability to influence at all levels of the organization, staff, leadership, and volunteers.

Duties and Responsibilities:

Managing the Human Resources Strategy

• Implements and sustains HR initiatives.
• Assist with policy development.
• Maintain Administrative HR file audits.
• Coordinate and provide assistance to supervisors on disciplinary action and employee counseling.
   

Employee Engagement

• Executes and follow-ups on engagement survey related activities.
• Manage performance evaluation process.
• Organize and plan staff appreciation, end of the year celebration and holiday party.
• Create monthly staff newsletter, updating staff on changes in the agency, staff shout-outs, events, etc.
• Oversee communication to staff, including inclement weather through the text alerts. Oversee the Communications Committee.
• Coordinate staff satisfaction surveys and compensation surveys.
   

Staffing

• Manages staffing and recruitment process Personnel Administration
• Oversee and coordinate Admin hiring processes including position creation, vacancy posting, applicant screening, interview scheduling, reference checks and follow up with non-selected candidates    
• Provide Admin new hires with memo detailing salary and benefits
• Coordinate background and screening information for new staff
• Enter new employees into appropriate systems (EHR, computer, key fob) and coordinates in the ordering of appropriate materials (business cards)
• Review and certify new position descriptions, updates position information.
• Process promotions, new hires, terminations, and personnel action forms.
• Support educational administration in training new staff members on agency policies and required annual trainings.

Benefits Administration

• Manage and distribute benefits overview and enrollment information. Coordinates with Staff Accountant for eligibility and enroll new and existing staff.
• Conduct monthly benefits reconciliation.
•  Work with CEO and CFO on annual review of medical, dental, retirement, short and long-term disability benefit programs, and coordinates with Accountant to administer.
• Handle employee benefits issues when they arise and coordinate with appropriate broker.
• Oversee FMLA administration, unemployment claims,

Compliance

• Labor Laws
• Coordinate Worker’s Compensation Claims
• OSHA Tracking
• File annual EEOC-1 report
• COA/PQI for Human Resources and Training

Leadership

• Supervise HR Assistant

Volunteer Services

• Recruit, conduct onboarding process, supervises, trains, recognizes, and evaluates volunteers – individuals and groups.
• Coordinate with interns and other staff working in the program.
• Collaborate with agency program heads to determine opportunities for volunteer engagement.
• Extend JFS involvement into corporate and community spheres in cooperation with Development & Marketing. Coordinate collaboration with JCC for the EnRich monthly luncheon and annual Lights of Love initiative.
• Utilize existing policy and procedures and/or develops policies and procedures for the optimal utilization of volunteer services and retention of quality volunteers.
• Work collaboratively and effectively with program staff, volunteers, and board members.
   

Senior Engagement Program

• Directly oversee the Senior Engagement Program
• Maintain program statistical information, client and volunteer personnel records and ensures COA compliance.
• Identify client needs and research community resources for them with the assistance of volunteers and agency programs.
• Supervise Volunteers

Requirements

Qualifications: 

•         Bachelor’s degree, required
•         Excellent problem-solving and critical-thinking skills
•         Superior management and interpersonal skills
•         Experience working in a non-profit setting
•         Proficiency with Excel, Word, PowerPoint, required
•         Ability to interpret and apply policies and procedures
•         Experience with HR procedures and administration
•         Ability to organize and prioritize workload
•         Ability to work in a diverse environment, required
•         Ability to work effectively with others
•         Strong communication skills
•         SHRM-CP preferred