Description

Are you ready to make a difference in a dynamic, global organization? This is your opportunity to contribute to a high-performing HR team in Japan, supporting employees throughout their journey and driving process improvements. You'll collaborate with colleagues across regions, gain exposure to diverse HR projects, and help shape the employee experience. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.

As an HR Global Operations Associate in our Japan HR Operations team, you will provide essential administrative support across the employee lifecycle and play a key role in HR-related projects. You will work closely with HR colleagues and cross-functional teams to deliver efficient, accurate, and confidential HR services. Your attention to detail and proactive approach will help us maintain high standards and exceed expectations for our employees in Japan.

Job Responsibilities

• Support onboarding, transfers, and offboarding processes for employees in Japan
• Prepare and process employment documentation, including onboarding and exit paperwork
• Respond to employee queries regarding HR policies, procedures, and systems in a timely and professional manner
• Provide administrative support for HR projects, including process improvements and system implementations
• Gather, analyze, and report HR data for ongoing projects and initiatives
• Coordinate meetings, prepare agendas, and document project actions and outcomes
• Support communication and change management activities related to HR projects
• Ensure compliance with company policies, procedures, tax laws, and Japanese labor laws
• Provide support for internal and external audits, meeting internal risk and control requirements
• Collaborate with HR colleagues and cross-functional teams to deliver seamless HR services
• Perform other HR administrative tasks as required

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2 years of experience in HR administration or operations
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Good verbal and written communication skills in English
• Ability to organize and prioritize workload, manage multiple priorities in parallel, and meet deadlines
• Demonstrated ability to handle confidential information with discretion

Preferred Qualifications, Capabilities, and Skills

• Experience in HR administration or operations in a multinational environment
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Proactive, adaptable, and able to work independently or as part of a team
• Problem-solving mindset and willingness to learn
• Experience supporting HR projects or process improvements
• Exposure to HR systems or data analysis

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.