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- Intern - Claims (Summer 2026)
Description
Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship Program
We’re proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more.
Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
You will join one of our dynamic teams of Claims professionals and gain hands-on experience in P/C Claims or Workers Comp Claims.
As a casualty express or property intern, you will review and analyze policies to verify coverage, establish reserves, and settle claims for less complex losses. Other responsibilities will include contacting customers to explain coverage, settling customer claims and contributing to the high customer service results within the claims department. You will also assist various claims teams following catastrophe storms.
As a worker’s compensation intern, you will review and analyze low severity injury claims, research and verify coverage, review and document medical documents for workers’ compensation losses. Other responsibilities include monitoring file activity with a diary system, reviewing and processing written and phone inquiries, ensuring proper reserving and maintaining a high level of customer service.
Work Location
The internship position is an in-office role located in our West Bend, WI office. No remote opportunities for this position are available at this time.
Requirements
- Currently pursuing a bachelor's degree in business, communications or insurance related field
- Interpersonal skills
- Effective problem-solving skills
- Excellent oral and written communication skills
- Ability to work in a fast-paced environment
- Proficient in the use of Microsoft Office Suite
- Able to comprehend and utilize various computer programs
You can see our other current openings and learn more about life at West Bend Insurance by visiting our careers page.
