Description

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

The Actuarial Practice of Oliver Wyman works with companies to manage property and casualty, life and annuity, and healthcare risks across a broad range of industries. Our firm assists with quantification of risk and loss exposures, and provides advice on external business strategy, internal risk management, implications of mergers and acquisitions, and new product development. We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist our clients in evaluating and addressing risk. We offer solutions so our clients may manage and prepare for the potential financial consequences of uncertain future events.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

The Assistant Human Capital Manager plans and administers human resources activities for Oliver Wyman Actuarial colleagues in multiple offices, including Toronto, Montreal, and Chicago among others. Will provide frontline HR support to employees and management along with providing regional support to the HC Operations team. Responsibilities include the coordination and support of a variety of Human Capital activities, including but not limited to the assigned Region/Offices. This person will assist with initiatives to help build and maintain a strong office community in an inclusive and positive office environment. Activities may include program administration, policy and procedure implementation support, payroll and benefits employee assistance, orientation, employee engagement, and employee relations. Over time, this person will increasingly serve as an HR Business Partner for colleagues and leaders.

This is a hybrid role requiring 3 days per week in our Chicago office. There is no option to be fully remote.

Key Responsibilities:

Program and Policy Administration

• Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.
• Administer Talent Management programs, such as leaves, rotations, and work schedule changes; process in-country transfers; generate and distribute appropriate documentation.
• Support processing of immigration requirements in partnership with Global Mobility.
• Administer OW Actuarial Study Program.
• Maintain time off tracking/reporting, and data for service awards.
• Enter Employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.
• Provide assistance to resolve payroll and benefit issues and answer general questions.
• Stay up-to-date on program/policy changes within OW Consulting - particularly in Canada - to ensure consideration is given to whether these should apply within OW Actuarial.

Pre-Hire, Orientation, Terminations

• Ensure new hires have first day logistics and details, including required paperwork, such as I9s in the US and authorized work documentation.
• Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).
  
  • Coordinate with departments to address specific onboarding requirements.
  • Deliver presentations that meet high quality standards.
  • Process new hire paperwork.
• Troubleshoot operational issues (such as travel, expense and IT).
• Conduct exit interviews for departing employees.

Other HC Activities

• Provide guidance to employees relating to confidential matters.
• Distribute employee communications as required.
• Manage required documentation in accordance with legal and company requirements, ensuring accuracy and completeness.
• With guidance from HR Director and/or OW Colleague Relations Team, perform and support employee investigations when required. Ensure enforcement of disciplinary procedures.
• Assist with development and administration of Performance Improvement Plans.
• Other duties as assigned, including projects related to the business or the regional HC Operations team.

Experience Required:

• Bachelor's degree with 3+ years of human resources experience required, preferably in a professional services environment.
• Experience leading projects and/or teams, facilitating discussions, coaching clients, mentoring more junior HR colleagues, and advocating for policy or other initiatives.
• Bilingualism in French is preferred.
• HR Certification is a plus.
• Proficiency in Microsoft Suite including, Outlook, Word, Excel, Power Point
• Experience with Workday is a plus

Skills and Attributes:

• Maintains knowledge of trends and changes in Human Resources legislation (including/especially in Canada), and conveys local, state, and federal laws where appropriate
• Strong attention to detail and accuracy
• The ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment
• Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
• Experience in a role requiring a high degree of organizational skill, accuracy, access to confidential information and a strong sense of urgency
• Excellent verbal and written communication skills; strong interpersonal and facilitation skills
• Ability to communicate effectively with all levels of the firm
• Proven coaching and conflict management skills
• Can work effectively autonomously and in a team environment
• Creative, strategic forward thinker, who continually seeks ways to improve the way things are done
• Results/solution oriented
• Mergers and acquisitions experience preferred
• Current knowledge of employment law and practices
• Engaged with learning and leveraging AI to improve efficiency

The applicable base salary range for this role is $80,000 to $135,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements . Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.