Description

The Community

High River provides the warmth and familiarity of a small town, featuring countless outdoor trails and parks that await your next adventure. Our downtown offers a variety of unique stores and businesses who take pride in fostering connection in our community. High River is a people-first community where families put down roots for generations. Nestled within Foothills County with the Rocky Mountains framing the view to your west, our community of 14,000 is rooted in people and promotes an environment to help you build lasting relationships.

The Organization

Through the dedication and passion of our 150 employees, we deliver important services to the community. Our purpose, or why we do what we do, is because we want to make a difference in our community now and for generations to come (our ‘why’). To achieve this, we inspire and respect one another, we can be counted on, we are better together, and we dare to be different (our ‘how’).

We’ve embarked on a workplace culture journey that has enhanced our commitment to people; both our employees and the community we serve. We have identified three pillars to achieve our workplace culture: Accountable, Excellence and Connected (ACE). 

General Accountability: 

This senior Human Resources position reports to and supports the Manager of Human Resources in the development of strategies and implementation of programs and services designed to enhance and support the employee experience, workplace culture goals, and optimize organizational performance. The Human Resources Advisor provides technical subject matter expertise to all members of the Human Resources team; proactively sharing information and knowledge through informal mentoring.  As a workplace culture champion, the HR Advisor plays a critical role in the advancement of the workplace culture goals by supporting leaders with strategies, tools and resources to achieve Accountability, Connection and Excellence. 

In line with our strategic vision, Town Plan and workplace culture, Accountable, Connected and Excellence (ACE), this position will be required to demonstrate ethical, respectful, and professional leadership by inspiring others to take personal ownership and contributing to the development and alignment of organizational strategy and goals. The employee in this position must build effective teams by influencing and encouraging open communication and teamwork. The incumbent will develop others to achieve their best while demonstrating a service-centric approach.

Duties:

• In alignment with the organization’s workplace culture pillars, guide and support leaders to actively enhance the workplace culture amongst their team
• Provide support and advice to employees, Leaders, and other Human Resources team members regarding the application of various workplace programs such as performance management, organizational effectiveness, recruitment, compensation, change management, succession planning, recognition, disability management, collective agreement, Human Resources Policies and Procedures, etc.
• Provide support and advice to Leaders with complex employee relations matters, including performance management, progressive discipline, intervention strategies, team building, investigations, terminations, etc. while ensuring legal due diligence and legislative compliance
• Provide support and advice to employees focusing on enhancing the employee experience
• Lead and support change and transformation efforts utilizing established strategies, programs, tools and resources to support employees and leaders through change
• Assist manager in identifying, developing and implementing strategies to enhance diversity, equity and inclusion
• Mitigate possible organizational risk by identifying and advising of legal and ethical vulnerabilities in all areas of Human Resources
• Coach and support Leaders to enhance their people management skills with a focus on the workplace culture pillars
• Assist Manager in identifying, researching, and coordinating corporate internal and external training and development opportunities training evaluation processes and leading internal training as assigned.
• Support development, coaching and training for individuals and teams
• Provide consistent interpretation and support regarding employment standards, employee agreements and internal HR policy and procedures
• Assist with labour relations in interpretation, application and in preparing, researching and supporting collective bargaining as required; coordinate and manage assigned grievances and other labour relations matters
• Research, design, implement and make recommendations for modifications of Human Resource initiatives, policies and programs in accordance with workplace culture goals, best practices, legislated standards, legal practices and organizational need
• Lead assigned full cycle recruitments including supporting Leaders to define skill, knowledge and aptitude requirements; develop or update job descriptions; identify recruitment marketing strategies; ensure legal and organizational hiring standards are maintained
• Oversee complex disability management and attendance support programs (STD, LTD, WCB) including development of accommodation, return to work and modified work plans
• Lead workplace support programs such as Workplace Referrals, Substance Abuse and Relapse Prevention Programs, Intermittent Absence Reviews, and other programs initiated to support employee well-being in the workplace
• Support the design of the compensation structure including the compensation review, internal and external market comparators, and job evaluation processes
• Analyze Human Resources performance metrics (e.g. absenteeism, exit interviews, etc.), provide recommendations for improvement and enhancement to Human Resources programs and services based on data and metrics
• Collaborate with internal Communications to develop content and assist Manager of Human Resources in the overall internal communication strategy
• Provide technical subject matter expertise to all members of the Human Resources team, proactively sharing information and knowledge
• Provide support to Town-wide training programs and employee events
• Provide division coverage and support in the absence of the Manager of Human Resources, and provide back up support for benefits, health and safety and performance management systems
• Participate in and be a lead by example in the Town’s Health & Safety program and complies with all legislation, policies, directives, procedures and Safe Work
• Practices relevant to the task being performed
• Other duties and projects as assigned
  
  

Requirements

Qualifications:

• Post-secondary education in Human Resources (diploma or degree) with five (5) to seven (7) years progressively responsible Human Resources generalist experience
• CPHR designation or working towards achieving CPHR, and Membership of a recognized Alberta Human Resources Association is required
• Experience mentoring and coaching Leaders and other professionals
• Proven ability to develop and maintain a high level of trust and confidentiality by demonstrating integrity, tact, diplomacy and sensitivity
• Comprehensive understanding of labour relations, Employment Standards, Human Rights, Occupations Health & Safety (OH&S), other relevant legislation and payroll, employee benefit and pension packages
• Ability to maintain an awareness of culture and business practices across the organization
• Experience with Human Resources Information Systems (HRIS) and Human Resource metrics
• Exceptional customer service skills with both internal and external customers
• Good analytical, problem solving, organizational and time management skills
• Excellent written and verbal communications skills
• Good analytical, problem solving, organizational and time management skills
• Knowledge and understanding of Freedom of Information and Protection of Privacy (FOIPP) Act
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc)