Description

The City of Gresham is seeking qualified candidates to fill a new position as a Human Resources Manager. This position provides professional human resources consulting services to City departments. Reporting to the Human Resources Director, this position leads and directs the HR Business Partner (HRBP) team in the administration of employee and labor relations. The HR Manager will also serve as a spokesperson in labor negotiations, grievance processes, and dispute resolution, working collaboratively with the union partners, and department leadership.

What you will get to do:

• Supervise and lead the HRBP team hire, coach, evaluate, and develop staff; manage day-to-day operations; establish performance metrics; identify and implement process improvements.
• Provide professional HR consulting services in employee and labor relations investigate misconduct, discrimination, and harassment complaints; ensure legal compliance of policies; lead contract negotiations, MOUs/LOAs, and grievance/dispute resolution in collaboration with the CAO; advise on corrective and disciplinary actions. Interprets and applies collective bargaining agreements, employment laws, and City policies to provide consistent, legally sound guidance. Analyzes trends in grievances, complaints, and labor relations matters to recommend proactive strategies.
• Support cross-functional initiatives participate on interagency task forces and special projects; develop best practice policies and SOPs; partner with Training staff to deliver leadership and compliance training; provide guidance to management and staff on policies and procedures. Designs and delivers training for managers and supervisors on employee and labor relations practices, policies, and dispute resolution techniques.
• Provide strategic HR leadership serve as a member of the HR management team; act as HR Director in their absence; model respectful leadership and promote an inclusive, high-performance workplace culture grounded in integrity, consistency, and creativity.

Qualities we are looking for:

• Proven record of being a collaborative, diplomatic leader with strong labor relations and negotiation expertise.
• Skilled in conflict resolution, grievance handling, and policy interpretation.
• Demonstrates integrity, accountability, adaptability, and problem-solving ability in a fast-paced environment.
• Committed to equity, inclusion, and respectful workplace practices.
• Ability to coach and develop others, foster teamwork, and promote innovation while ensuring compliance with employment laws. Experienced in building and sustaining collaborative relationships with labor representatives and City stakeholders.
• Analytical thinker who uses data and metrics to anticipate issues and inform proactive solutions.

Work schedule/environment:  

This position is based on-site at the City of Gresham’s City Hall office building. Employees are expected to work primarily in the office to provide direct support to City leadership, staff, and labor partners. Occasional attendance at off-site meetings, hearings, or community events may be required.

Requirements

Qualifications:

• Extensive knowledge of HR management theories, principles, and practices, including employee relations, collective bargaining, and labor contract negotiation.
• Extensive knowledge of dispute resolution procedures, administrative rules, and federal, state, and local laws and regulations governing labor and employment.
• Skill in problem-solving, with the ability to develop innovative and practical solutions to complex issues.
• Ability to define legal issues, perform research, analyze problems, evaluate alternatives, and make sound, well-reasoned recommendations and decisions.
• Ability to exercise diplomacy, discretion, and tact in dealing with sensitive and confidential matters.
• Knowledge of modern office practices and methods and software applications; ability to operate office equipment and technology tools.
• Ability to communicate effectively verbally and in writing, present information, proposals, and recommendations clearly and persuasively.
• Ability to establish and maintain effective working relationships with all contacts.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
• Three (3) or more years of increasingly responsible professional experience in Human Resources or management, including experience focused on employee and labor relations.
• Any combination of qualifying education, training and/or experience equivalent to seven (7) to ten (10) years will be considered.

Preferred Qualifications:

• Master's degree in Human Resources, Business Administration, Public Administration, or a related field.
• Certification in Human Resources, Employee Relations, or Labor Relations, such as SHRM-CP, SHRM-SCP, PSHRA-CP, PSHRA-SCP, IPMA, CLRP, CERP, etc.
• Six (6) or more years of increasingly responsible professional experience in Human Resources or management, including five or more years focused on employee and labor relations.
• Public-sector experience in labor relations, including working with collective bargaining agreements and union representatives.
• Experience developing Human Resources policies, procedures, and/or training programs.
• Demonstrated commitment to advancing equity and inclusion in the workplace.