Description
Mountain Home seeks a full-time Human Resources Manager (HR Manager) to support the strategy of and provide daily management for the human resources functions of recruiting, onboarding, employee relations, compliance, benefits, compensation, and training in an evolving human services organization. The HR Manager will work closely with our HR team to develop and implement policies, procedures, and best practices rooted in equity, diversity, and inclusion that stand out among Montana’s nonprofit sector. They will further empower a culture of collaboration, creativity, and continuous improvement to nurture the advancement of Mountain Home’s mission.
The position best suits an individual with a college degree in Public Administration, Nonprofit Administration, Business Management, Human Resources, etc., and at least three years of related work experience.
Status: Non-Exempt, Non-Shift, Full-time, 32 hours/week
Pay Range: $23.50 - $30.50 hourly, based on years of experience, education, training
Benefits: Health, Dental, Vision, Life, and Short Term Disability Insurance, Employee Assistance Program (EAP), SIMPLE IRA match of 3%, 25+ days of paid time off annually, paid sabbatical every 5 years, and much more!
Schedule: Monday - Friday with occasional evenings and weekends as needed
Location: Hybrid- 50% of the time will be on-site
Travel: This position requires travel approximately 10% of the scheduled weekly time
Direct Reports: None
Reports To: Human Resources & Administrative Director
ESSENTIAL FUNCTIONS
General
Administer and manage Mountain Home’s HR database (BambooHR currently)
Review current HR systems and practices and explore, and ultimately implement, new systems based on organizational needs
Assist with creating, updating, and maintaining policies and procedures related to the role
Assist in implementing safety policies and practices related to the role
Maintain and develop professional relationships with community partners recruiting opportunities related to role
As applicable, understand relevant laws related to personnel management and help ensure all HR processes and actions comply with these laws
Provide transparent, timely, and effective communication to all necessary stakeholders regarding policies, procedures, practices, etc.
Recruitment & Hiring
Develop and continuously update recruiting and hiring practices to improve the applicant and employee experience
Maintain a job description template and current job descriptions for all positions
Assist with developing and implementing targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings
Manage the hiring process to ensure consistency across departments and appropriate communication among program, administrative, and fiscal staff
Serve in a lead or collaborator capacity for the hiring process as needed
Compensation & Benefits
Assist with the developing, evaluating, and updating of Mountain Home’s complete compensation and benefits plan
Manage eligibility and enrollment for all employees for all health, wellness, retirement, and time off benefits
Work closely with Mountain Home’s insurance broker to stay informed of what to expect in the coming months/year, and be proactive in planning for changes
Training & Development
Provide orientation to all new staff members and ensure department and/or program-level onboarding plans are standardized and effective
Update annually the all-staff training calendar, ensuring that required training is current, relevant, diverse, and progressive
Assist with the professional development request and approval process
Train, coach, and support managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues
Share, seek feedback, and provide training to managers on policies and procedures
Performance Management & Termination
Assist with designing and implementing an enhanced performance management system for employee evaluation that addresses achievement and areas of improvement
Assist in leading respectful and planned discussions around discipline, termination, and other HR issues directly with employees
Help employees navigate difficult situations with supervisors and coworkers
Assist in the management of employee complaints, rumors, gossip, and grievances
Maintain employee discipline templates to serve as consistent and formal documentation of performance management issues
Develop and continuously update termination procedures and practices to improve the employee experience
Assist in managing the termination process to ensure consistency across departments and appropriate communication among relevant staff
Employee Engagement & Organizational Culture
Develop genuine and trusting relationships with all employees while maintaining professional boundaries, confidentiality, and emotional regulation
Assist in setting the tone of the organizational culture
Lead/participate in assigned committees related to the role
Provide transparent, timely, and effective communication to all necessary stakeholders regarding role-related events, opportunities, celebrations, etc.
Other appropriate and job-related tasks as assigned.
KEY PERFORMANCE INDICATORS
100% of paperwork is completed on time, to standard, and in compliance
BHR Employee Satisfaction Surveys indicate a score of 25 or higher
BHR Employee Wellbeing Surveys indicate a 3.5 score or higher
Employee turnover is at or below 25% for any 12 months
MEASURES OF ACCOUNTABILITY:
30% of time allocated to general essential functions of the position
15% of time allocated to employee engagement and organizational culture
15% of time allocated to documentation collection, submission, and filing
10% of time allocated to recruitment, hiring, orientation
10% of time allocated to compensation & benefits
10% of time allocated to training & development
10% of time allocated to performance management & termination
Who We Are
Mountain Home is a fast-growing Missoula nonprofit whose mission is to provide a safe home and nurturing community where young mothers discover their strengths, and children thrive. Since 2000, we have built an effective, holistic model of care that integrates supportive housing, mental health care, employment and education support, trauma-informed childcare, and more. We work closely with young families, donors, and community partners to build brighter futures, two generations at a time. We are an organization that serves our community and our employees. Take a few minutes to read why we are an employer of choice!
Who You Are - To be successful in this job, you excel in the following areas:
Commitment to justice, equity, diversity, accessibility, and inclusion: You recognize the role of gender, race, income, age, and other identities in shaping our participant’s needs. You realize how your own identities show up in the work, and welcome, reflect on, and act on feedback with an eye toward continuous learning about justice, equity, diversity, accessibility, and inclusion.
Stress Tolerance, Emotional Control, & Flexibility- You can work or progress in stressful situations and cope with uncertainty, change, and performance demands. You manage your emotions to achieve goals, complete tasks, and control or direct behavior. You can revise plans in the face of obstacles, setbacks, new information, or mistakes. You adapt to changing conditions without stress.
Problem Solving & Conflict Resolution- You analyze situations to understand the root cause, seek truth, and gain perspective. You make informed decisions centered on facts rather than emotions. You are creative and approach problems from new angles, never losing sight of the big picture. You are aware of and manage your own emotions, as well as those of others, and resolve conflict through the use of active listening, clear communication, and collaboration, and with a foundation of empathy and justice.
Organizing, Time Management, Planning & Prioritizing- You know where you put things and can create and maintain systems to keep track of information or materials. You are known for showing up on time and completing your scheduled hours. You can estimate how long a task will take, how much time you have, how to allocate it, and how to stay within time limits and deadlines. You value the importance of time. You can create a road map to reach a goal or to complete a task. You take intentional steps to make decisions and you make decisions about what is important to focus on.
Knowledge, Skills, and Abilities
Proactive, strategic, and detail-oriented approaches
Strong commitment to quality, efficiency, and effectiveness
Logical thinker to identify alternative solutions, conclusions, or approaches
Strong interpersonal skills and professional demeanor
Self-starter while working well in a strong team environment
Skilled in monitoring the performance of self and others to make improvements
Skill in collecting and analyzing complex data.
Skill in analyzing and organizing technical data.
Ability to exercise sound judgment in making critical decisions
Skill in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action
Ability to plan, implement, and evaluate programs
Ability to direct and organize program activities
strong interpersonal skills and professional demeanor
cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
make sound independent decisions by applying policies and procedures and using available resources
What Else You Should Know
Mountain Home is an equal-opportunity employer and we value having staff who come from communities of diverse perspectives and have lived experience. We encourage people of color, indigenous folx, members of the LGBTQ community, and people with disabilities to apply. All offers of employment at Mountain Home are contingent upon clear results of a thorough background check.
All offers of employment at Mountain Home are contingent upon clear results of a thorough background check. The following factors will be considered for applicants with a criminal and/or less-than-ideal driving history:
The nature of the conduct/behavior and its relationship to the position
The recency of and circumstances surrounding the conduct/behavior
The age of an individual at the time of the conduct/behavior
Societal/cultural conditions that may have contributed to the conduct/behavior
The probability that an individual will continue the conduct/behavior
The individual’s commitment to rehabilitation and changing the behavior
